Terms & Conditions
The Fine Print
Pricing & Taxes
- All pricing is in Canadian funds and subject to change without notice due to
manufacturers' increases and currency changes.
- The same products in a category may be combined to achieve the lowest
possible price.
- All artwork and printing plate(s) are extra.
- HST will be charged on all products, artwork and plates
- Freight - F.O.B. our warehouse in Surrey, B.C.
Minimum Order
- All product is sold in full case quanities, please view items on website to
determine case amounts.
- No minimum dollar amount is required
Credit Terms
- Opening an account will require all business information including license
number and may take 10-14 business days from receipt of credit application.
- For all new business account customers, first order must be prepaid.
- Standard terms are net 30 days from date of invoice on established accounts
in good standing.
- 2% per month will be charged on all past due accounts.
- We accept Visa, Mastercard, Interac, cash and approved company cheques.
- No C.O.D. orders.
Custom Orders
- A 50% non refundable deposit will be taken on all custom orders, plates and
artwork charges are to be paid in full prior to printing.
- All special order items are to be paid in full at the time of ordering.
Claims & Returns
- All goods should be checked promptly on arrival.
- No returns shall be accepted unless prior authorization has been received.
- Once approval has been made, goods are to be returned freight prepaid.
- Claims will be considered within 10 days from your order having been received.
- Only full units of any product will be accepted, in its original packaging or carton.
- We reserve the right to charge a 25% restocking fee on all returned goods.
- We do not accept returns on custom printed, custom made, special order merchandise, seasonal or discontinued items.
Measurements
- All products are measured in inches.
Colour Matching
- Important note regarding colour and how accurate our colour
swatches are on our website:
Monitors vary greatly in
how they display colours. We have done our best to represent our
colours accurately, but what you see on your screen may not be
identical to the actual product as colour representation can vary
greatly from one screen to another.
- If colour matching is critical to your needs please request
an actual sample or visit our showroom.
- We strongly recommend that you do not use the digital image of a colour to determine the actual colour of any of our products. Please feel free to call and speak with one of our artists if you are unsure about our colours.